Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit TRW Trading site.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you, and how you interact with the Site.

We refer to this automatically-collected information as “Device Information”.

Technologies used for Device Information:

• Cookies: Data files placed on your device that often include an anonymous unique identifier.
• Log files: Track actions occurring on the Site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files used to record information about browsing activity.

Additionally, when you make a purchase, we collect your name, billing address, shipping address, payment details, email, and phone number. This is referred to as “Order Information”.

How do we use your personal information?

• To fulfill orders (process payments, arrange shipping, provide invoices and confirmations).
• To communicate with you.
• To screen orders for risk or fraud.
• To provide information or advertising based on preferences.

Sharing your personal information

We share your information with third parties to help us use your Personal Information. For example, we use Google Analytics to understand site usage. Read more about Google’s Privacy Policy here. To opt-out of Google Analytics, visit this page.

Behavioral advertising

We use your information to provide targeted advertisements or marketing communications. Learn more about targeted advertising here.

Do Not Track

We do not alter our data collection when we see a Do Not Track signal from your browser.

Your Rights

If you are a South African resident, you have the right to access, correct, update, or delete your personal information. Contact us using the details below.

Data Retention

We retain Order Information unless you request its deletion.

Changes

We may update this policy to reflect operational, legal, or regulatory changes.

Minors

The Site is not intended for individuals under 18.

Contact Us

For more information, questions, or complaints, contact us through the details provided on our site.